Mover of Mountains Nonprofit Corporation (MOM) is dedicated to offering accessible, transformative, and high-quality training, workshops, and community-based events. This policy outlines our approach to cancellations and refunds while honoring the time, resources, and preparation required to deliver meaningful experiences.
As a mission-driven nonprofit, MOM keeps program fees as affordable as possible. Late cancellations and no-shows place an avoidable burden on our budget and may limit access for others.
All registration changes and inquiries should be sent to: info@moverofmountains.org
MOM offers credit—not cash refunds—for eligible cancellations as follows:
- Workshops: Notice must be given at least 48 hours in advance
.- Courses or Multi-Session Academies: Notice must be given at least 7 days in advance.
Credits may be used for future MOM programs, downloadable resources, or digital trainings. Credits are non-transferable, non-refundable, and must be used within 12 months of the original event date.
No credits will be issued for cancellations made less than 48 hours prior to the scheduled event.
To honor the time and resources invested in planning our events and to ensure equitable access for all, Mover of Mountains Nonprofit Corporation tracks repeated non-attendance.
Participants who register for two or more events and fail to attend without prior notice may be:
- Asked to prepay for future events
- Temporarily suspended from free or scholarship-based offerings
- Required to confirm attendance within 24 hours of the eventWe understand that life happens.
If you’ve missed a session due to a personal emergency or unforeseen circumstance, please contact us at info@moverofmountains.org. We’re committed to working with you, not against you.
Mover of Mountains Nonprofit Corporation reserves the right to cancel or reschedule any event due to unforeseen circumstances or insufficient enrollment.
- If MOM cancels an event, registrants will receive a full monetary refund or may elect to receive a credit for future use.
- MOM will make every reasonable effort to reschedule postponed events before offering refunds.Payment
TermsAll registration fees or balances must be paid in full prior to the start of any session or service.
Because we serve individuals navigating complex life transitions, MOM may consider case-by-case exceptions for cancellations due to emergencies or hardship. Please reach out directly and honestly, we’re here to walk with you, not penalize you.